Questions
and answers

Feel free to get in touch with us in case you have more questions

How to order?

  1. Choose a model on the website
  2. Add it to the cart
  3. Call the manager or we will call you after the application
  4. Prepayment 10 %
  5. Receiving and paying for products upon receipt

What is covered by the warranty and how dose it work?

  1. The warranty is extended in case of leakage of any parts or non-functioning of engines or LED lights
  2. Call the manager, report the problem
  3. Within 10 days, the problem will be solved or we will replace the tank for you

What is the price of a Hot tub with a wood-burning stove?

The final price depends on the model you are interested in. We are a direct manufacturer, therefore we offer the most attractive prices with high quality products.

What is a vat/jacuzzi/fountain made of?

Raw materials for production meet the highest European quality standards and are carefully selected by our technologists.

What we don’t recommend doing

The maximum recommended temperature for a person is 40 degrees, hotter water can have a negative effect on you. Also, it is forbidden to heat the water in the tank by more than 45 degrees, because this can have a negative effect on the hydromassage system

Payment

10 % advance payment for order, payment 90 % after the installation. Payment in parts is agreed personally.